The Curtain Pole & Track Company Warehouse

In a world where good customer service should be the norm, we believe in going the extra mile without making a big fuss about it. At The Curtain Pole & Track Company, ensuring a seamless and hassle-free experience for our customers is our top priority. We understand that you want to know how our order process works, and we're here to show you why we stand out.

 

Effortless Ordering

Ordering custom curtain poles or tracks for your bay windows has never been this easy. We've designed a user-friendly website where you can place your order without the need for lengthy phone calls or complex drawings. Our intuitive ordering system simply requires you to tick some boxes, enter your measurements, and you're done. Of course, if you ever need assistance, our friendly team is just a phone call away. We also provide helpful guides on measuring your windows accurately.

 

Precision Matters

When you order a custom pole for your bay windows, we take precision seriously. Our skilled engineers utilise cutting-edge computerised equipment to create perfectly smooth curves that fit your unique window shape. Before shipping, we meticulously inspect each pole by laying it over a full-size plan of your window to ensure a flawless fit.

 

Protective Packaging

We know the effort it takes to create bespoke products, and we're equally committed to protecting them. That's why we craft wooden frames to cradle our poles, ensuring they arrive in pristine condition. Your satisfaction is our priority, from start to finish.

 

Our No-Quibble Guarantee

At The Curtain Pole & Track Company, we understand that receiving a package and signing for it without a thorough check can happen to the best of us. That's why we've taken extra steps to ensure your peace of mind. While our products are known for their durability and resilience during transit, our commitment to your satisfaction goes beyond the ordinary.

The Perfect Fit, Every Time

Our team of experts specialises in crafting products tailored for bay windows, and we take precise measurements seriously. We know how crucial it is for your curtain pole or track to fit flawlessly, and that's why our technicians are more than happy to assist you with our comprehensive measuring guides. Rest assured, if we have any concerns about the measurements you've submitted, we'll contact you immediately to ensure accuracy.

Unparalleled Assurance

Here's our promise: Your order will be correct the first time, guaranteed. But in the rare instance where it isn't, regardless of the reason, we've got you covered. Our no-quibble guarantee means that if your order arrives damaged or doesn't meet your expectations, we'll replace it free of charge. There are no questions asked because your satisfaction is our top priority.

 

Fast Delivery, Always

Whether you need a curtain track or pole, rest assured that we'll get it to you swiftly. Explore our wide range of products for more information, or feel free to get in touch with us. We're here to make your window treatment journey as smooth as possible.

 

At The Curtain Pole & Track Company, customer service isn't just a buzzword; it's the heart of our business. We're dedicated to making your experience exceptional, and we can't wait to help you find your perfect curtain pole or track.